Complaint investigation · case 2023-285
Apr 10, 2023Closed Oct 5, 2023Corrective action plan4 findings on this casePublic data matched
- Case #
- 2023-285
- Source
- Complaints
- Opened
- Apr 10, 2023
- Closed
- Oct 5, 2023
- Case ID
- 672835
- Last updated
- May 23, 2025
“Corrective Action Plan”
Findings cited on visits tied to this case
These are line items from OEC's compliance checklist — most centers accrue several per routine visit. Category labels are ours; the statute code and language are verbatim from the state record.
[19a-79-3a(b)(8)(A)]OtherApr 12, 2023
07-Administration- Managing Child Behavior
The operator and staff shall manage child behavior using techniques based on developmentally appropriate practice, including positive guidance, redirection and setting clear limits that encourage children to develop self-control, self-discipline and positive self-esteem.
[19a-79-3a(b)]PaperworkApr 12, 2023
001bb-Administration- Responsibility of overall management & operation
The operator shall be responsible for the overall management and operation of the child day care center or group day care home in accordance with applicable state and local laws and regulations. The operator shall develop and implement a written organizational chart and require orientation/training of new and current staff. The operator shall document that the techniques used to manage child behaviors in the facility have been discussed with the child's parent(s) prior to enrollment and reviewed as needed during the period of the child's enrollment.
[19a-79-3a(d)]RatioApr 12, 2023
11-Administration-Policies, plans and procedures
The operator shall implement and annually review specific written policies, plans and procedures that include, but not necessarily be limited to discipline, when a child is not picked up as planned, emergencies, supervision of children, general operating policies, and personnel policies. The operator shall notify the parent(s), staff and the Office of Early Childhood within five (5) days of changes in these policies, plans and procedures.
[19a-79-5a(a)]FacilityApr 12, 2023
30-Record Keeping- Responsibility for maintain children's records
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. The record shall include enrollment information, permission forms signed and dated by the parent(s), a health record, a written record of all injuries or accidents, and information regarding disabilities or special health care needs.
Public records check
Public violation or enforcement-action records are attached below for this case.