Tuesday, June 23, 2026

A Connecticut Public-Records Project

How Very Dare You.

Every licensed child care provider in Connecticut. Every inspection, investigation, and outcome on the public record — presented intact.

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Child Care Center · NORWALK, CT 06854-2235 · License DCCC.70519

20 WEST LEARNING CENTER

License
Active
Expires Oct 31, 2027
On the record
1
1 from complaints
Open cases
0
No open cases in current records
Licensed since
2019
6 years on record

Every complaint, self-reported incident, and licensing-initiated case OEC has opened for this provider — opened, resolved, and noted as such. Click any row to see resolution text and any findings cited during related visits. 1 case on file.

2024
Complaint investigation · case 2024-421
May 16, 2024Closed Jul 15, 2024Referred to legal6 findings on this casePublic data matched
Case #
2024-421
Source
Complaints
Opened
May 16, 2024
Closed
Jul 15, 2024
Case ID
711680
Last updated
Jul 15, 2024
Referred to Legal Division
Findings cited on visits tied to this case

These are line items from OEC's compliance checklist — most centers accrue several per routine visit. Category labels are ours; the statute code and language are verbatim from the state record.

[19a-79-3a(d)(2) thru (8) &/or19a-79-7a(d)(11)(A)]
RatioMay 17, 2024
006-Policies
The operator shall implement and annually review specific written policies, plans and procedures that include, but not necessarily be limited to discipline, when a child is not picked up as planned, emergencies, supervision of children, general operating policies, and personnel policies. The operator shall notify the parent(s), staff and the Office of Early Childhood within five (5) days of changes in these policies, plans and procedures. Where toilets and sinks are shared by children and adults, a written policy shall be developed and implemented that requires supervision of children when using the shared toilet room.
[19a-79-3a]
OtherMay 17, 2024
001b-Administration-Ensuring the safety, health & development of children
The operator of the child care center or group child care home shall be responsible for compliance with the requirements of the Regulations of Connecticut State Agencies and applicable endorsements in such a manner as to ensure the safety, health and development of the children while in the operator's care.
[19a-79-3a(d)(1)]
PaperworkMay 17, 2024
007-Daily Attendance Records: Children/Staff
The operator shall implement and annually review specific written policies, plans and procedures that include daily attendance records for both children and staff showing the specific times of arrival and departure. The operator shall notify the parent(s), staff and the Office of Early Childhood within five (5) days of changes in these policies, plans and procedures.
19a-79-4a(c)(4)(D)
RatioMay 17, 2024
021b-Supervision
The operator shall be responsible for assuring the supervision of the children at all times while the children are at the facility, indoors or outdoors, or on field trips. At no time shall a child be left unsupervised.
[19a-79-5a(a)(1)(D)(iii)]
FacilityMay 17, 2024
035-Field Trip Permission
The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include specific written permission forms signed by the parent(s) authorizing any activity away from the premises.
[19a-79-3a(b)(8)(C)]
OtherMay 17, 2024
003c-Child Protection
The operator and staff shall not engage in, nor allow, abusive, neglectful, physical, corporal, humiliating or frightening treatment or punishment, and shall not tie nor bind children and shall not physically restrain children except for the protection and safety of the child or others, using least restrictive methods, as appropriate.
Public records check
Public violation or enforcement-action records are attached below for this case.
Address
20 WEST AVE
NORWALK, CT 06854-2235
Business type
Organization
Ages served
5 – 13
License #
DCCC.70519
First licensed
Oct 3, 2019
Current term
Nov 1, 2023 Oct 31, 2027
Source: CT Office of Early Childhood via data.ct.gov · Synced 20h ago (Jun 22, 2026) · Report an issue with this record